Regulator updates Charter FAQ regarding electrical condition reports

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The Scottish Housing Regulator (SHR) has updated its Frequently Asked Questions (FAQ) on the Scottish Social Housing Charter to clarify how landlords should have recorded outstanding electrical condition reports in their 2021 ARC declaration /22.

The update also takes into account the registration of compliance in subsequent years.

The question reads as follows: We were unable to complete all of our Electrical Condition Reports (EICRs) that were due. Should they be registered as “failed” or “pending” SHQS?

In its response, the regulator highlights the will of the Scottish government SHQS Tech Tips which includes definitions for SHQS classifications. The guide explains that “on hold” can be used when work planned to achieve certain elements of the SHQS cannot be completed for social reasons, for example due to the behavior of the tenant.

Some common examples have also been provided with how they should be registered in terms of SHQS compliance.

  • Owner A was unable to perform an electrical safety inspection (and generate an EICR) because he could not find a suitable contractor to perform the inspection.
  • Owner A should register this property as an SHQS failure.
  • Owner B was unable to perform an electrical safety inspection (and generate an EICR) due to a lack of personnel at the appointed contractor to perform it.
  • Owner B should register this property as an SHQS failure.
  • Owner C was unable to perform an electrical safety inspection (and generate an EICR) because the tenant of the property denied access.
  • Owner C should save this property as pending.

The regulator said landlords should keep up to date with information from the Scottish Government SHQS Adviceand submit any necessary corrections in accordance with its Charter Data Correction Policy.

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